Contact us

By mail:
Our goal is to provide friendly and responsive support. This is why we will reply to your inquiry within 48 hours. If you haven’t heard from us before three days, please check your spam box. Sometimes, professional emails are wrongfully sent there directly.
 
A problem with your order? Be sure you have checked our policy first in case of delivery problem. Anyway, you can contact us at this address below with all the details of your request (DO NOT FORGET to specify your order's number):
kakigori [ @ ] akazuki.com
 
Any questions? Any request not related with your order? Akazuki attaches great importance to your comments and suggestions.We value feedback from our customers and we are committed to providing you with our very best in customer service.
kakigori [ @ ] akazuki.com
 
You're a professional and you would like some informations about our products and our special offers for professionals. Please send us a mail with your name and what you are interested in at this address :
wholesale [ @ ] akazuki.com
 

 

By phone or fax:
Phone: +81 50 5806 6633
Fax: +33 09 7238 1652
 
Our address:
Akazuki LTD
Chuo-ku,Daimio 2-2-51-502
Fukuoka 810-0041
JAPAN